One person reads every message, usually within one business day

Good reasons to write

• A score about your own business that you think reads wrong — tell us the web address and what the record gets wrong.
• A record we read incorrectly on a vendor you know, so we can look at the source.
• Pricing or billing on a free account or a Pro subscription.
• Putting a check inside your own software — onboarding, remit-to changes, or invoice approval. For platforms.
• Press or partnership, including anyone who wants to use the aggregate data.

The formal correction process for a scored business is in our Terms of Service. A report page also has a private dispute form on it.